Jenna ArizaNJIT '21
NJIT Pipeline Redesign
A redesign of NJIT's Highlander Pipeline to simplify student access to registration, weather, and more.
User InterviewsVisual DesignWhiteboarding
Role
UX Designer
Duration
2 days · October 2021
Tools
Figma · Whiteboards
Overview
The Highlander Pipeline is NJIT's campus portal. This redesign focused on the student aspect of the NJIT Pipeline. Though proven useful, the UI design is often confusing to students.
Problem
Students had trouble locating everyday resources — registration, grades, weather updates — inside the Pipeline.
Process
Started as a club whiteboard challenge: interview E-board members, capture pain points, redesign the homepage in small groups.
🔗 Links
🧭 Overview & Role
Stakeholders
NJIT · Students · Faculty/Staff
Role
Interviewing process, whiteboarding, and visual design.
🏁 It All Started as a Simple Club Whiteboard Challenge…
- Redesign the pipeline homepage.
- Get into small groups and create a short list of questions to ask users (E-board members) to identify user goals and pain points.
- Go through the interview protocol with the users and take notes to generate ideas for improving the UI.
- Use the class whiteboards on the wall to draw out wireframes to ultimately improve the UI/UX experience.
📝 Quick Questionnaire
🖊️ Whiteboarding
🏆 The Final Result
